1. What Information We Collect
When you place an order or create an account, we collect your name, email address, phone number, shipping and billing address, and payment information (processed securely by our payment provider — we do not store card details). We also collect browsing data automatically, such as your IP address, browser type, pages visited, and time spent on our site, to help us improve your experience.
2. How We Use Your Information
We use your information to process and fulfill your orders, communicate with you about your order status, send promotional emails if you have opted in, improve our website and product offerings, and comply with legal obligations. We do not sell or rent your personal data to third parties.
3. Sharing of Information
We share your information only with trusted service providers who assist us in running our business — including payment processors, courier partners, and email service providers. These partners are contractually obligated to protect your data and may only use it for the specific purpose of serving you on our behalf.
4. Cookies
We use cookies to remember your preferences, maintain your shopping cart, and understand how you use our website. You can disable cookies in your browser settings, but doing so may affect some website functionality.
5. Data Security
We implement industry-standard security measures to protect your personal data. All transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact us at hello@nutrinomnom.com. We will respond to your request within 30 days.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Order records are typically retained for 7 years for accounting and legal purposes.
8. Contact
If you have questions or concerns about our privacy practices, please contact us at hello@nutrinomnom.com.
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